Why can’t I login?

There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact the board owner to make sure you haven’t been banned. It is also possible the website owner has a configuration error on their end, and they would need to fix it.

I’ve lost my password!

Don’t panic! Your password can easily be reset. Click "Forgot Login?" below the login. Follow the instructions and you should be able to log in again shortly.

I registered but cannot login!

Please check for your resigistration email - it may be in your spam folder. Once you have confirmed registration you will be able to login.

I registered in the past but cannot login any more?!

Click on "Forgot Login?" below log in to get username and/or password.

What does the “Delete all board cookies” do?

“Delete all board cookies” deletes the cookies created by phpBB which keep you authenticated and logged into the board. It also provides functions such as read tracking if they have been enabled by the board owner. If you are having login or logout problems, deleting board cookies may help. User Preferences and settings

How do I change my settings?

If you are a registered user, all your settings are stored in the board database. To alter them, visit your User Control Panel; a link can usually be found at the of board pages. This system will allow you to change all your settings and preferences.

The times are not correct!

It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.

I changed the timezone and the time is still wrong!

If you are sure you have set the timezone and Summer Time/DST correctly and the time is still incorrect, then the time stored on the server clock is incorrect. Please notify an administrator to correct the problem.

How do I show an image along with my username?

There are two images which may appear along with a username when viewing posts. One of them may be an image associated with your rank, generally in the form of stars, blocks or dots, indicating how many posts you have made or your status on the board. Another, usually a larger image, is known as an avatar and is generally unique or personal to each user. It is up to the board administrator to enable avatars and to choose the way in which avatars can be made available. If you are unable to use avatars, contact a board administrator and ask them for their reasons.

When I click the e-mail link for a user it asks me to login?

Only registered users can send e-mail to other users via the built-in e-mail form, and only if the administrator has enabled this feature. This is to prevent malicious use of the e-mail system by anonymous users.
Posting Issues

How do I post a new topic in a forum?

To post a new topic in a forum, click the relevant button on either the forum or topic screens. You may need to register before you can post a message. A list of your permissions in each forum is available at the bottom of the forum and ic screens. Example: You can post new topics, You can vote in polls, etc.

How do I edit or delete a post?

Unless you are a board administrator or moderator, you can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post, sometimes for only a limited time after the post was made. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the ic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply; it will not appear if a moderator or administrator edited the post, though they may leave a note as to why they’ve edited the post at their own discretion. Please note that normal users cannot delete a post once someone has replied.

How do I add a signature to my post?

To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.

How do I create a poll?

When posting a new topic or editing the first post of a topic, click the “Poll creation” tab below the main posting form; if you cannot see this, you do not have appropriate permissions to create polls. Enter a title and at least two options in the appropriate fields, making sure each option is on a separate line in the textarea. You can also set the number of options users may select during voting under “Options per user”, a time limit in days for the poll (0 for infinite duration) and lastly the option to allow users to amend their votes.

Why can’t I add more poll options?

The limit for poll options is set by the board administrator. If you feel you need to add more options to your poll than the allowed amount, contact the board administrator.

How do I edit or delete a poll?

As with posts, polls can only be edited by the original poster, a moderator or an administrator. To edit a poll, click to edit the first post in the topic; this always has the poll associated with it. If no one has cast a vote, users can delete the poll or edit any poll option. However, if members have already placed votes, only moderators or administrators can edit or delete it. This prevents the poll’s options from being changed mid-way through a poll.

Why can’t I access a forum?

Some forums may be limited to certain users or groups. To view, read, post or perform another action you may need special permissions. Contact a moderator or board administrator to grant you access.

Why can’t I add attachments?

Attachment permissions are granted on a per forum, per group, or per user basis. The board administrator may not have allowed attachments to be added for the specific forum you are posting in, or perhaps only certain groups can post attachments. Contact the board administrator if you are unsure about why you are unable to add attachments.

Why did I receive a warning?

Each board administrator has their own set of rules for their site. If you have broken a rule, you may be issued a warning. Please note that this is the board administrator’s decision, and the phpBB Group has nothing to do with the warnings on the given site. Contact the board administrator if you are unsure about why you were issued a warning.

How can I report posts to a moderator?

If the board administrator has allowed it, you should see a button for reporting posts next to the post you wish to report. Clicking this will walk you through the steps necessary to report the post.

What is the “Save” button for in topic posting?

This allows you to save passages to be completed and submitted at a later date. To reload a saved passage, visit the User Control Panel.

Why does my post need to be approved?

The board administrator may have decided that posts in the forum you are posting to require review before submission. It is also possible that the administrator has placed you in a group of users whose posts require review before submission. Please contact the board administrator for further details.

How do I bump my topic?

By clicking the “Bump topic” link when you are viewing it, you can “bump” the topic to the of the forum on the first page. However, if you do not see this, then topic bumping may be disabled or the time allowance between bumps has not yet been reached. It is also possible to bump the topic simply by replying to it, however, be sure to follow the board rules when doing so. Formatting and topic Types

What is BBCode?

BBCode is a special implementation of HTML, offering great formatting control on particular objects in a post. The use of BBCode is granted by the administrator, but it can also be disabled on a per post basis from the posting form. BBCode itself is similar in style to HTML, but tags are enclosed in square brackets [ and ] rather than < and >. For more information on BBCode see the guide which can be accessed from the posting page.

Can I use HTML?

No. It is not possible to post HTML on this board and have it rendered as HTML. Most formatting which can be carried out using HTML can be applied using BBCode instead.

What are Smilies?

Smilies, or Emoticons, are small images which can be used to express a feeling using a short code, e.g. :) denotes happy, while :( denotes sad. The full list of emoticons can be seen in the posting form. Try not to overuse smilies, however, as they can quickly render a post unreadable and a moderator may edit them out or remove the post altogether. The board administrator may also have set a limit to the number of smilies you may use within a post.

Can I post images?

Yes, images can be shown in your posts. If the administrator has allowed attachments, you may be able to upload the image to the board. Otherwise, you must link to an image stored on a publicly accessible web server, e.g. http://www.example.com/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor images stored behind authentication mechanisms, e.g. hotmail or yahoo mailboxes, password protected sites, etc. To display the image use the BBCode [img] tag.

What are global announcements?

Global announcements contain important information and you should read them whenever possible. They will appear at the of every forum and within your User Control Panel. Global announcement permissions are granted by the board administrator.

What are announcements?

Announcements often contain important information for the forum you are currently reading and you should read them whenever possible. Announcements appear at the of every page in the forum to which they are posted. As with global announcements, announcement permissions are granted by the board administrator.

What are sticky topics?

Sticky topics within the forum appear below announcements and only on the first page. They are often quite important so you should read them whenever possible. As with announcements and global announcements, sticky topic permissions are granted by the board administrator.

What are locked ics?

Locked topics are topics where users can no longer reply and any poll it contained was automatically ended. topics may be locked for many reasons and were set this way by either the forum moderator or board administrator. You may also be able to lock your own topics depending on the permissions you are granted by the board administrator.

What are topic icons?

Topic icons are author chosen images associated with posts to indicate their content. The ability to use topic icons depends on the permissions set by the board administrator. User Levels and Groups

What are Administrators?

Administrators are members assigned with the highest level of control over the entire board. These members can control all facets of board operation, including setting permissions, banning users, creating usergroups or moderators, etc., dependent upon the board founder and what permissions he or she has given the other administrators. They may also have full moderator capabilities in all forums, depending on the settings put forth by the board founder.

What are Moderators?

Moderators are individuals (or groups of individuals) who look after the forums from day to day. They have the authority to edit or delete posts and lock, unlock, move, delete and split ics in the forum they moderate. Generally, moderators are present to prevent users from going off- ic or posting abusive or offensive material.

What are usergroups?

Usergroups are groups of users that divide the community into manageable sections board administrators can work with. Each user can belong to several groups and each group can be assigned individual permissions. This provides an easy way for administrators to change permissions for many users at once, such as changing moderator permissions or granting users access to a private forum.

Where are the usergroups and how do I join one?

You can view all usergroups via the “Usergroups” link within your User Control Panel. If you would like to join one, proceed by clicking the appropriate button. Not all groups have open access, however. Some may require approval to join, some may be closed and some may even have hidden memberships. If the group is open, you can join it by clicking the appropriate button. If a group requires approval to join you may request to join by clicking the appropriate button. The user group leader will need to approve your request and may ask why you want to join the group. Please do not harass a group leader if they reject your request; they will have their reasons.

How do I become a usergroup leader?

A usergroup leader is usually assigned when usergroups are initially created by a board administrator. If you are interested in creating a usergroup, your first point of contact should be an administrator; try sending a private message.

Why do some usergroups appear in a different colour?

It is possible for the board administrator to assign a colour to the members of a usergroup to make it easy to identify the members of this group.

What is a “Default usergroup”?

If you are a member of more than one usergroup, your default is used to determine which group colour and group rank should be shown for you by default. The board administrator may grant you permission to change your default usergroup via your User Control Panel.

What is “The team” link?

This page provides you with a list of board staff, including board administrators and moderators and other details such as the forums they moderate. Private Messaging

I cannot send private messages!

There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you from sending messages. Contact a board administrator for more information.

I keep getting unwanted private messages!

You can block a user from sending you private messages by using message rules within your User Control Panel. If you are receiving abusive private messages from a particular user, inform a board administrator; they have the power to prevent a user from sending private messages.

I have received a spamming or abusive e-mail from someone on this board!

We are sorry to hear that. The e-mail form feature of this board includes safeguards to try and track users who send such posts, so e-mail the board administrator with a full copy of the e-mail you received. It is very important that this includes the headers that contain the details of the user that sent the e-mail. The board administrator can then take action. Friends and Foes

What are my Friends and Foes lists?

You can use these lists to organise other members of the board. Members added to your friends list will be listed within your User Control Panel for quick access to see their online status and to send them private messages. Subject to template support, posts from these users may also be highlighted. If you add a user to your foes list, any posts they make will be hidden by default.

How can I add / remove users to my Friends or Foes list?

You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Control Panel, you can directly add users by entering their member name. You may also remove users from your list using the same page. Searching the Forums

How can I search a forum or forums?

Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advance Search” link which is available on all pages on the forum. How to access the search may depend on the style used.

Why does my search return no results?

Your search was probably too vague and included many common terms which are not indexed by phpBB3. Be more specific and use the options available within Advanced search.

Why does my search return a blank page!?

Your search returned too many results for the webserver to handle. Use “Advanced search” and be more specific in the terms used and forums that are to be searched.

How do I search for members?

Visit to the “Members” page and click the “Find a member” link.

How can I find my own posts and topics?

Your own posts can be retrieved either by clicking the “Search user’s posts” within the User Control Panel or via your own profile page. To search for your topics, use the Advanced search page and fill in the various options appropriately. topic Subscriptions and Bookmarks

What is the difference between bookmarking and subscribing?

Bookmarking in phpBB3 is much like bookmarking in your web browser. You aren’t alerted when there’s an update, but you can come back to the topic later. Subscribing, however, will notify you when there is an update to the topic or forum on the board via your preferred method or methods.

How do I subscribe to specific forums or topics?

To subscribe to a specific forum, click the “Subscribe forum” link upon entering the forum. To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the “Subscribe topic” link within the topic itself.

How do I remove my subscriptions?

To remove your subscriptions, go to your User Control Panel and follow the links to your subscriptions. Attachments

What attachments are allowed on this board?

Each board administrator can allow or disallow certain attachment types. If you are unsure what is allowed to be uploaded, contact the board administrator for assistance.

How do I find all my attachments?

To find your list of attachments that you have uploaded, go to your User Control Panel and follow the links to the attachments section. phpBB 3 Issues

Who wrote this bulletin board?

This software (in its unmodified form) is produced, released and is copyright phpBB Group. It is made available under the GNU General Public License and may be freely distributed. See the link for more details.

Why isn’t X feature available?

This software was written by and licensed through phpBB Group. If you believe a feature needs to be added, please visit the phpbb.com website and see what phpBB Group have to say. Please do not post feature requests to the board at phpbb.com, the group uses SourceForge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for a feature and then follow the procedure given there.

Who do I contact about abusive and/or legal matters related to this board?

Any of the administrators listed on the “The team” page should be an appropriate point of contact for your complaints. If this still gets no response then you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. Yahoo!, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that the phpBB Group has absolutely no jurisdiction and cannot in any way be held liable over how, where or by whom this board is used. Do not contact the phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpBB.com website or the discrete software of phpBB itself. If you do e-mail phpBB Group about any third party use of this software then you should expect a terse response or no response at all.

end faq

NickWinsAgain's Avatar
NickWinsAgain replied the topic: #1 05 Oct 2021 11:55
Post removed
ScienceChic's Avatar
ScienceChic replied the topic: #2 20 Sep 2021 19:42
It's done on your Profile Page. There's a tutorial with the steps posted here: mymountaintown.com/forum/my-mountain-tow...i-change-my-password
ramage's Avatar
ramage replied the topic: #3 20 Sep 2021 19:23
How do I change my password?
ScienceChic's Avatar
ScienceChic replied the topic: #4 14 Jun 2021 15:53
Should be all fixed! If you have trouble with anything else, please let me know anytime.

ScienceChic's Avatar
ScienceChic replied the topic: #5 14 Jun 2021 14:13
Sorry about that BB. Our SSL Certificate expired yesterday, and I've contacted my web developer to get the new one added to the site; hopefully, he can get to that today.

Since we don't conduct any monetary transactions through the site, it remains as secure as ever for you to use because we don't require any personal information from you other than your email address - just click on through the warning message and come to the site anyway. If anyone is concerned, I always recommend changing your password on a regular basis, choosing something that contains one or more capital/numeric/special characters (those above the numerals or an punctuation mark), and not using the same password that you use for anything else such as accessing your banking online, internet shopping sites, etc.

My apologies for the trouble!
Blazer Bob's Avatar
Blazer Bob replied the topic: #6 14 Jun 2021 12:43
The last day or two I have been getting this msg. Site or my settings? Not getting it at other sites.

Visiting an untrustworthy website has been prevented
One or more of this website's certificates are invalid, so we can't guarantee its authenticity. This happens when the website's owner hasn't updated the certificate in time, or if it's a fake site created by scammers. Visiting a website like this makes you more vulnerable to attack.

You were protected from visiting this website by Kaspersky security. You can close this window with no risk.

Hide details

Detected at: 6/14/2021 12:41:07 PM

URL: mymountaintown.com

Reason: This certificate or one of the certificates in the certificate chain is not up to date. View certificate

I understand the risks and wish to continue
MyMountainTown's Avatar
MyMountainTown replied the topic: #7 15 Mar 2021 18:58
Hi Cheryl2095! Yes, you can reset your password by going to your Profile Page and editing your settings. There's a tutorial posted here to walk you through the steps: mymountaintown.com/forum/my-mountain-tow...i-change-my-password

If you have any trouble, please give us a call and we'll be happy to help! 720-608-0285
cheryl2095's Avatar
cheryl2095 replied the topic: #8 15 Mar 2021 18:27
Is there a way to set your password? I used the lost password button, was able to log in.... but how/where do I change the password to something I can remember ? Thanks
MyMountainTown's Avatar
MyMountainTown replied the topic: #9 16 Jul 2019 10:11
Good morning Evergreen Errand Runners and welcome to My Mountain Town! Thank you very much for joining us! You'll find your business under our "Services" category in our Business Directory. It's in alphabetical order with our paid advertisers listed above the free listings.

Your Profile Page looks good, though we would recommend filling out your signature with contact information so anytime you post on the Forums your phone number, email, website, and tag line/About Us are added automatically! Go to your Profile Page, click "Update Profile" at the top, then click over to the "Contact Info" tab - the signature box is at the bottom. You may add up to 500 characters, then click "Update" below that to save it.

The next step is to post regularly in our Business Classifieds letting our members and visitors know who you are, what services you provide, share testimonials from happy customers, any deals or specials you offer, jobs you need to fill, etc! You are welcome to post elsewhere on the forum as well! They are separated by subject so if you are a food lover, share some favorite recipes in our Kitchen Table Forum. If you have any hobbies, tell us more in our Leisure Lounge Forum, and so on.

If you have any questions, reply back here or give us a call! 720-608-0285. Thanks again for joining, we're glad you're here and are thankful for the opportunity to help your business thrive!
Evergreen Errand Runners's Avatar
Evergreen Errand Runners replied the topic: #10 16 Jul 2019 09:51
Hi! New here, How do I add my business to your community data base? I checked the business service directory and didn't see my business listed and I was wondering if there was more that I needed to do on my end. Thanks Melissa
Lonewolf Field Services HVAC's Avatar
Lonewolf Field Services HVAC replied the topic: #11 26 Aug 2018 18:25
Thanks, I appreciate that.
MyMountainTown's Avatar
MyMountainTown replied the topic: #12 26 Aug 2018 15:49
Good deal! We'll get your account switched to a Business Page listing as well so we can add you to the Business Directory. Thank you Lonewolf Field Services HVAC!

Don't forget to post in our Business Classifieds Forum letting our members and guests know more about the services you provide!
Lonewolf Field Services HVAC's Avatar
Lonewolf Field Services HVAC replied the topic: #13 26 Aug 2018 14:46
Never mind. I got it.
Lonewolf Field Services HVAC's Avatar
Lonewolf Field Services HVAC replied the topic: #14 26 Aug 2018 14:27
Hi, I would like to change my user name to Lonewolf Field Services HVAC. Thanks.
MyMountainTown's Avatar
MyMountainTown replied the topic: #15 15 Jul 2018 16:39

N2design wrote: Hi there, New here, How do I add my business to your community data base?

Welcome to My Mountain Town N2Design - thanks for joining! We modified your registration to be a Business Listing and added you to our Business Directory under Services, you can find your Profile Page here: mymountaintown.com/community/my-profile/8505-n2design

Please feel free to post in our Business Classifieds Forum sharing what services you provide, photos of your work, testimonials from clients, special events or deals you have coming up, etc - we'd love to hear more! Here's a tutorial on How To Post or shoot us an email with questions - This email address is being protected from spambots. You need JavaScript enabled to view it. or call 720-608-0285. Thanks!
N2design's Avatar
N2design replied the topic: #16 15 Jul 2018 14:20
Hi there, New here, How do I add my business to your community data base?
ScienceChic's Avatar
ScienceChic replied the topic: #17 04 Mar 2018 18:40

Good question, and it's really easy to renew if you wish! There's a tutorial posted here but essentially what you want to do is click your username to go to your Profile Page (or go up to the main menu bar at the top and hover over 'Community', it will open a drop-down menu, the list on the far left has an option that says 'My Profile' - click that). Scroll down your Profile Page a bit until you see the tabs across the page, one should be JOMCLASSIFEDS. Click that to open up the list of Classified Ads you've submitted to our Community Classifieds Page (you can enter up to ten at a time), and you should see a blue 'Renew' button or red 'Delete' button. Click the action you wish to take! Renewing it will leave it up for an additional 2 weeks, upon which you will receive another reminder that it is about to expire so you can log in to renew it again or delete it if the item is sold, service no longer offered, or job filled.

If you have any questions, give me a call - 720-608-0285! Thanks!!
FORREST WELSH replied the topic: #18 04 Mar 2018 13:01
My advert is about to expire and it is not clear how to do this. Bump through Facebook?
thanks, Forrest Welsh
MountainTownTechCrew's Avatar
MountainTownTechCrew replied the topic: #19 28 Jan 2018 21:59
Hello Mntn Sales Agency and welcome to My Mountain Town!

The best place to post a Help Wanted ad is in our Mountain Area Jobs and Employment Mountain Classifieds Forum here: mymountaintown.com/forum/26-jobs-and-services and/or in our Jobs section of our separate Community Classifieds Page here: mymountaintown.com/community/classifieds/category/8-jobs (there's a tutorial on how to add these particular posts here: mymountaintown.com/forum/my-mountain-tow...ain-town-classifieds )

To start a new Topic in our Mountain Classifieds Forum, simply click the New Topic button to open a dialog box where you can type your message, add photos or videos, and contact info!

There is a choice at the bottom that is automatically highlighted that will Subscribe you to your Topic so if anyone replies, you will receive an email alert letting you know instantly!

When you are done creating your topic, click Submit at the bottom. If you have any questions, please check our FAQ Forum or feel free to email us anytime at This email address is being protected from spambots. You need JavaScript enabled to view it.. Thank you!
Mntn Sales Agency's Avatar
Mntn Sales Agency replied the topic: #20 28 Jan 2018 21:06
please explain how I post a "help wanted" ad.

thank you
MountainTownTechCrew's Avatar
MountainTownTechCrew replied the topic: #21 04 May 2017 19:56
Hi KillerB! Our apologies for the trouble the system is causing you. Is it easy for you to re-size your image to a lower resolution or smaller dimensions? We have an upper limit of 1MB on file size that can be uploaded and usually doing one or both of those will get it under the limit (maximum width that will display is 800 pixels). If it's not a simple fix for you, we'd be happy to help out; please email them to This email address is being protected from spambots. You need JavaScript enabled to view it. and we'll re-size them for you!
KillerB's Avatar
KillerB replied the topic: #22 04 May 2017 17:44
Im unable to load photos for my classified due to size. Converted jpeg to pdf but no luck. help?
MountainTownTechCrew's Avatar
MountainTownTechCrew replied the topic: #23 20 Nov 2014 09:19
Hello ramage! Thank you for asking; our apologies that we haven't uploaded that tutorial yet.

To change your password, go to your Profile Page (Click either the 'Profile' tab in the Forum menu under the logo and site menu bar, or Click 'Community' in the site menu bar, then select 'My Profile' in that drop-down list).

Once on your Profile Page, Click 'Edit', then select 'Update Your Profile' under that drop-down menu list.

Select 'Contact Info' from the tab menu options. Enter your new password, then re-enter to verify.

Scroll down to the bottom of the page and hit Update!

If you have any questions, please feel free to email us anytime at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 720-608-0285. Thanks!
ramage's Avatar
ramage replied the topic: #24 20 Nov 2014 08:45
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