Consumer Reports 2011 Naughty & Nice Holiday List

13 Dec 2011 16:32 #1 by ScienceChic
http://news.consumerreports.org/money/2 ... -list.html
American Apparel is naughty, American Express is nice in latest Consumer Reports list
Nov 21, 2011

First introduced in 2010 as part of a public-education campaign, the Naughty & Nice Holiday List looks at the good and not-so-good shopping policies and the companies behind them. This year’s List includes high profile companies from a variety of fields including: air travel, electronics, apparel retailing, credit-card lending and concert ticketing. Consumer Reports notes that the Naughty & Nice Holiday List is based on specific policies and is not reflective of a company as a whole.

Nice:
• Bi-Lo supermarkets.
• Cablevision.
• Live Nation.
• American Express.
• Orvis.
• Crutchfield.
• Costco.
• Amazon.com.
• Microsoft.
• REI.

Naughty:
• AirTran.
• RadioShack.
• American Apparel.
• Verizon Wireless.
• Liberty Travel.
• The Swiss Colony.
• Southwest Airlines.
• SiriusXM satellite radio.
• GameStop.


See article for which policies each is rated good or bad on. The Sirius satellite one isn't a big deal to me, since it's automatically billed on my credit card; they do send a nice brochure with the upcoming charge and list of stations at that time. Radioshack? Wow.
Way to go REI and Amazon! :thumbsup:

"Now, more than ever, the illusions of division threaten our very existence. We all know the truth: more connects us than separates us. But in times of crisis the wise build bridges, while the foolish build barriers. We must find a way to look after one another as if we were one single tribe.” -King T'Challa, Black Panther

The truth is incontrovertible. Malice may attack it. ignorance may deride it, but in the end, there it is. ~Winston Churchill

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13 Dec 2011 17:37 #2 by Mtn Gramma
I disagree with the "naughty" listing for Southwest. A $10 Early Bird boarding fee (not mandatory) and two free checked bags beats the heck out of the other airlines' big baggage fees (mandatory).

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