I Hate dealing with IT pinheads LOL

I put in two IT help tickets today, and couldn't do my timecard, or get on the W: drive all day. LOL

They are such pinheads.

And the other day they fixed my network cable by stealing my co-workers cable, and today she sits down with no connection, LOL... Haha sorry, call IT
TGIF

I have a special place in my heart for help desk people, they mean well but sometimes communication breaks down between the client and the help desk technician:

Actual dialogue of a former WordPerfect Customer Support employee (NOW we know why they record these conversations)!



"Ridge Hall computer assistance; may I help you?"

"Yes, well, I'm having trouble with WordPerfect."

"What sort of trouble?"

"Well, I was just typing along, and all of a sudden the words went away."

"Went away?"

"They disappeared."

"Hmm. So what does your screen look like now?"

"Nothing."

"Nothing?"

"It's blank; it won't accept anything when I type."

"Are you still in WordPerfect, or did you get out?"

"How do I tell?"

"Can you see the C: prompt on the screen?"

"What's a sea-prompt?"

"Never mind, can you move your cursor around the screen?"

"There isn't any cursor: I told you, it won't accept anything I type."

"Does your monitor have a power indicator?"

"What's a monitor?"

"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"

"I don't know."

"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"

"Yes, I think so."

"Great. Follow the cord to the plug, and tell me if it's plugged into the wall."

"Yes, it is."

"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"

"No."

"Well, there are. I need you to look back there again and find the other cable."

"Okay, here it is."

"Follow it for me, and tell me if it's plugged securely into the back of your computer."

"I can't reach."

"Uh huh. Well, can you see if it is? Even if you maybe put your knee on something and lean way over?"

"Oh, it's not because I don't have the right angle, it's because it's dark."

"Dark?"

"Yes - the office light is off, and the only light I have is coming in from the window."

"Well, turn on the office light then."

"I can't."

"No? Why not?"

"Because there's a power failure."

"A power . . . A power failure? Ah-ha. Right. (long pause) Okay, I think we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"

"Well, yes, I keep them in the closet."

"Good. Go get them, unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."

"Really? Is it that bad?"

"Yes, I'm afraid it is."

"Well, all right then, I suppose. What do I tell them?

"Tell them you're too stupid to own a computer."

LOL please don't take this as a stab at you, I have plenty of help desk calls in my working and personal history that are every bit as frustrating as what you posted. I just found this to be a perfect opportunity to post one of my favorite help desk jokes! There's a reason that some "IT professionals" get stuck manning help desks; they aren't qualified to do anything else.

Haha. good one Otis.

Actually one place I worked we had a major Hottie that was an IT support chick. Whoohooo, I did not mind asking for help on the ol computer.

Update: My time card and network is all fixed. Not the co-worker station though, but its vacant now anyhoooo....

I still say most IT guys are pinheads, but the woman are cool.

LOL wrote: Haha. good one Otis.

Actually one place I worked we had a major Hottie that was an IT support chick. Whoohooo, I did not mind asking for help on the ol computer.

Update: My time card and network is all fixed. Not the co-worker station though, but its vacant now anyhoooo....

I still say most IT guys are pinheads, but the woman are cool.

That's OK. We think you're a pinhead too so it's even.

Yeah, I think if you type in a combination of keys at the same time it will fix that...

[youtube:2bmxz8su][/youtube:2bmxz8su]