Amazon deliveries, essential in Colorado mountain towns, causing package pile-up

18 Jan 2019 10:49 #1 by Mountain-News-Events
Amazon deliveries — essential in Colorado mountain towns — causing package pile-ups, long lines at tiny post offices
In “end-of-the-pavement” communities like Crested Butte, the once-simple practice of picking up mail has turned into day-long waits and lost packages
Nancy Lofholm @nlofholm, Special to The Colorado Sun
January 7, 2019

CRESTED BUTTE — The newest winter endurance activity in this recreation-minded town hasn’t involved skis or fat bikes. It has involved patience — more patience than some can muster — while waiting for service at the local post office.

Over the Christmas holidays and still stretching into this new year, Crested Buttians have had to endure standing in line for up to two hours to pick up or send parcels. For some, that meant Christmas presents never made it under the tree; they remained stacked in the back room of an overworked and understaffed post office or had been “returned to sender” as the holiday came and went.

The popularity of Amazon shopping, in particular, has contributed to the bottleneck. Scads of Amazon boxes are dumped at the post office for “last-mile delivery” under a contract agreement between Amazon and the Postal Service. In the case of Crested Butte, “last-mile delivery” actually means postal patron pickup.

Last year, the Postal Service delivered across the nation a record-breaking 900 million packages — the majority of which were Amazon purchases. Package volume has grown about 10 percent annually in Colorado over the past five years.


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