Job Description
GENERAL DUTIES:
Provide Excellent Customer Service to Membership, Internally and to Public Visitors
Communications: Written, Electronic, Website, Social Media & Interpersonal
Marketing: Design, Plan and Create Marketing/Advertising for: Chamber, Members & Events
Clerical: Organization of marketing materials
Office Administrative Assistant: Fill in for Operations Manager
The MARKETING/COMMUNICATIONS MANAGER will report directly to the President and will also provide general office support to office staff, members and visitors. This position requires superb communications skills and computer experience a must; website development experience, social media experience, email marketing experience, design skills, nonprofit experience, and event planning/fundraising a plus. Multitasking, self-motivated, and creative abilities are a must; as well as energetic, enthusiastic, a team-player and friendly personality.
This is a great opportunity to support the community and provide service to our business members. Use of communication technology accounts for over 90% of this position and is of top priority to increase visibility of Chamber/Community related benefits and programs utilizing multi-media.
Customer Service Duties/Expectations:
Phone Reception
Assist Members, Staff, Board of Directors, Visitors
- Understanding of Membership Benefits
- Awareness/Understanding of Website
- Awareness of Community Calendar/Events/Local Landmarks
- Understanding of Visitor Center
Marketing/Communications:
Oversee all EACC Communications
- Public Relations: press releases & newspaper submissions
- Public Relations: create and maintain good relationships with our business members
- Design Printed Materials: ads, flyers, posters, brochures, event programs, etc.
- Website Maintenance/Updates – pages, documents, content
- Webpage Creation/Origination for Signature Events, Newsletter and any new features that are identified
- Weekly Newsblast/Monthly Newsletter: writing, design, compilation & distribution
- Social Media Management/Administration & Design: Facebook, LinkedIN, Twitter, Hootsuite, etc. --Continuing education on all social platforms
- Submit Upcoming Events to Local Publications via other website calendars
- Organize/Assist/Design/Present: Chamber Educational Workshops, Member Benefits Meetings, etc.
- Attend Meetings/Advertising Appointments for Chamber President Upon Request
- Serve on the Chamber Marketing Committee
- Read/Review local publications for Chamber Listings, Important Events, Information
- Events: branding, planning, marketing, coordination, décor design.
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-Work with Operations Manager to set up registration, especially when Constant Contact is involved.
Clerical/Correspondence:
Duties Delegated from President
Phone Reception/Email & Written Correspondence – inquiries, updates, etc.
Voice Mail & Fax Retrieval/Distribution
Support of Office Administrative Manager/Assistant:
Understanding of admin duties on Chamber Master database
Organization/Coordination with Ambassadors for Monthly Mixer
Assist Member Requests/Referrals
Attendance and Assistance at Required Staff Meetings/Mixers/Social Events
Membership: Understanding of membership levels and benefits, design new sales tools
Weekly Duties:
Read and respond to emails
Daily FB shares of 5 members of more
Weekly eblast-solicit and acquire advertisers for featured members slot
Design ads for upcoming publications (Quality, Score, Canyon Courier, Serenity)
Post Chamber Activities on social media both ad hoc and scheduled
Monthly Duties:
Chamber Newsletter
Attend Chamber events
Plan ahead/review marketing timelines for upcoming events
Quarterly updates category marketing brochures
Pay is in the $40,000/year range.
Evergreen Area Chamber of Commerce
Nancy Judge, President
1524 Belford Ct. Evergreen Colorado (CO) 80439
(303) 674-3412
Send Email to
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Visit Website
evergreenchamber.org/
