“Some of these letters you read and you say, ‘Gosh, I really want to help this person, and I may not have the tools to help them right now,’ ” the president said. “And then you start thinking about the fact that for every one person that wrote describing their story, there might be another hundred thousand going through the same thing. So there are times when I’m reading the letters and I feel pained that I can’t do more, faster, to make a difference in their lives.”
Saslow, who met with the president for 30 minutes in February, e-mailed me that “even a year after [Obama] had read some of these letters, he still remembered the details of these people’s lives.”