Company officials say what's happening here is important. After more than a decade of American jobs being outsourced overseas, at least a few of those jobs are coming home and returning to the United States.
High unemployment has kept down wages in the U.S., while labor costs in India and other places have risen. What's more, some American companies have gotten pushback from customers tired of their calls going to India.
Company officials say what's happening here is important. After more than a decade of American jobs being outsourced overseas, at least a few of those jobs are coming home and returning to the United States.
High unemployment has kept down wages in the U.S., while labor costs in India and other places have risen. What's more, some American companies have gotten pushback from customers tired of their calls going to India.
I am one of those. I will not talk to anyone not in the US, the first words I say to them is xfer me to someone in the united states
I can't think of many jobs that suck more than taking calls from angry customers...
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I suppose the OWS crowd will say they are over qualified and reject these new jobs, staying on the dole has to be better that earning a living.
I can explain it to you but I can't understand it for you.
"Any man who thinks he can be happy and prosperous by letting the Government take care of him; better take a closer look at the American Indian." - Henry Ford
Corruptissima re publica plurimae leges; When the Republic is at its most corrupt the laws are most numerous. - Publius Cornelius Tacitus
Please listen carefully, as our options have changed.
It has been a few years since these call centers went overseas. In that time we spoiled the next generation rotten, while they forgot how to speak to fellow Americans (or we forgot to teach them). Are you sure that 19 year old Americans can communicate better than 30 year old Indians?
I like the idea of getting local help....just only if it is helpful, not just for the local accent.
Now if company owners would start putting their number on the box, that would be something to write home about.
Avatar pictue question: Was the target 12 feet or 6 feet wide?
