Tech issue tonight.

03 Jun 2010 21:48 #1 by MyMountainTown
I just wanted to let everyone know that we are having a tech issue. We upgraded our server. (a great thing) but our hosting company somehow lost some of the data in the process. They are in the process of fixing the problem. I am very sorry for the issue. I am working on it and hopefully we will be fixed in the next hour or so. There may be some glitches along the way. And some features may behave oddly.

Please if you have any problems that you cannot fix please let us know. I apologize for the inconvenience.

Thanks so much,

285 Bound Staff

Proudly serving mountain Jeffco, Clear Creek & Park County!
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720-608-0285

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03 Jun 2010 22:34 #2 by Rockdoc
Replied by Rockdoc on topic Tech issue tonight.
Thanks for the heads up. I do not know if it is the internet here or your new server, but page opening has been rather snappy (fast).

And thank you for your diligence and hard work. I'm certain we all appreciate it greatly with most of us not having a clue of what it takes to make this a go.

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03 Jun 2010 23:01 #3 by MyMountainTown
Replied by MyMountainTown on topic Tech issue tonight.
Thanks so much for the patience. Still working on this. I hope to have it worked out soon.

So sorry for any inconvenience.

285 Bound Staff

Proudly serving mountain Jeffco, Clear Creek & Park County!
You can also find & connect with us on:
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720-608-0285

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03 Jun 2010 23:25 #4 by Rockdoc
Replied by Rockdoc on topic Tech issue tonight.
Lighten up. There is no inconvenience at my end.

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04 Jun 2010 06:10 #5 by jf1acai
Replied by jf1acai on topic Tech issue tonight.
You are doing a great job.

Thanks for all the hard work!

And remember, you still have to :Snooze sometime!

Experience enables you to recognize a mistake when you make it again - Jeanne Pincha-Tulley

Comprehensive is Latin for there is lots of bad stuff in it - Trey Gowdy

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04 Jun 2010 06:50 #6 by LopingAlong
Replied by LopingAlong on topic Tech issue tonight.
Looks like it's fixed here at my end; thank you for staying up late and dealing with it. Your hard work is greatly appreciated!

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04 Jun 2010 08:28 #7 by MyMountainTown
Replied by MyMountainTown on topic Tech issue tonight.
Hello,

Wow, what a night. Because of our fantastic growth over the last few weeks, we did an upgrade with our hosting company to an almost dedicated server. A major issue happened in the migration and we were up all night working with the hosting company, trying to fix a problem with missing threads. In the process, it looks like some threads were mis categorized and put in the wrong threads. I believe, at this point, it is mostly an isolated issue. But we are not sure. And I do know that we did lose some data. The company is very sorry and took total responsibility for what happened. According to them this is a very rare event, they indicated they have never had to merge data like this.

If you are missing a post, I am so sorry. If you see some other odd issues please let us know and we will try to fix or move anything that is in the wrong thread. I hope we already caught most of the issues.

Thanks so much for your patience and we are so sorry for any inconvenience.

285 Bound Staff

Proudly serving mountain Jeffco, Clear Creek & Park County!
You can also find & connect with us on:
Facebook Twitter Instagram YouTube LinkedIn

720-608-0285

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04 Jun 2010 12:18 #8 by RivendaleFarms
Replied by RivendaleFarms on topic Tech issue tonight.
Man, I sure hope you're napping about now!
Thanks for everything!

Sally Ball, Broker Associate
Keller Williams Foothills Realty
P: 303-838-3000 C: 303-506-7405
This email address is being protected from spambots. You need JavaScript enabled to view it.
rivendalefarmandranch.com/

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04 Jun 2010 16:06 #9 by LopingAlong
Replied by LopingAlong on topic Tech issue tonight.
Robyn, thank you for your diligence and hard work.
Sleep tonight, sleep!

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04 Jun 2010 18:46 #10 by CinnamonGirl
Replied by CinnamonGirl on topic Tech issue tonight.
I sure hope I do Loping. Thanks for all your help.

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